COVID-19 Status Update

The holidays have begun and in order to stay safe we highly recommend that everyone who lives and works at Cappella of Grand Junction exercise caution and take extra safety steps during this holiday season. The Centers for Disease Control (CDC) has issued some holiday guidelines for all of us to consider if we choose to take part in a gathering.

  • Take into consideration the local county positivity rate before planning a gathering.
  • Those preparing food should wear a mask at all times.
  • If two or more households are gathering, everyone should wear a mask.
  • For residents hosting a small in apartment gathering, you do not have to count each in community apartment as a separate household. Cappella of Grand Junction is considered one household according to CDPHE, however, you must still adhere to no more than six to 10 people, and you must practice social distancing.
  • Keep the gathering small and short in duration to limit exposure risk.
  • If possible, have a window open or better yet, host the meal outside. Governor Polis has asked for no more than two households to gather together.
  • Attempt to maintain social distancing of six feet or more at all times.

We will serve a special meal for residents and team members on the holidays. We will also do our best to help families connect for the holiday through technology visits, outside visits (if we are able) and closed window visits.

With the surge in cases in our community and nationally, we all must do our part to stop the spread of the virus and protect those most vulnerable to the harsher effectives of this very contagious virus.

At Cappella of Grand Junction, our commitment has always been to be a forward-thinking community, evolving with the changing needs of residents. We are dedicated to improving the quality of life for older adults, and are proud to be a neighborhood of Christian Living Communities where aging is honored and celebrated.

Latest Updates

11/22/2020

Update Regarding Mass Testing and Positive Associate

We want to inform you that we have received confirmation that a team member has tested positive for the COVID-19 virus. The team member last worked on November 5th. The team member was tested on November 9th after experiencing symptoms, and we received the positive test result this morning. Currently the state labs are backed up and we are seeing delayed results like this. We are transitioning this week to Curative oral swab (PCR) testing and expect to get test results much faster. In accordance with direction from the Mesa County Health Department we will begin our next round mass testing of residents and team members on Monday, November 23rd.

All team members are wearing surgical masks and gloves when providing resident care. We continue to take the temperatures of residents and team members and are closely monitoring everyone for signs and symptoms of COVID-19. Currently, no one else is displaying symptoms.

All federal, state, county, and community standards and protocols are in place for the identification, isolation and eradication of COVID-19 virus in our community. Resident and team member safety is our top priority. We encourage family members to continue to connect with your loved ones via a phone call, video chat or a window visit.

Please know we are working very hard to ensure the well-being of everyone who lives and works at our community. Thank you for your patience and support.

11/20/2020

Governor’s Level Red Order

Governor Polis’s Level Red order goes into effect this evening at 5:00 pm. The designation impacts everyone in our county and is aimed to stop the spread of COVID-19. We know that some state hospitals are already at capacity.

The order very specifically states that anyone considered in a high-risk population should stay home. People ages 65 and up are considered a high-risk population in the order definition; therefore, according to the state order, residents in our community should stay home unless they need to leave for a medically necessary reason.

The order also closes restaurants but still allows for take-out and delivery, and it limits the sizes of gatherings indoors. Again, this applies to everyone who lives in our county, not just senior living. The Centers for Disease Control has also issued a strong advisory asking people not to travel this Thanksgiving.

All of this information is hard to hear. We’ve been working to understand how this order impacts our senior living community. We have been seeking guidance from the state health department and local agencies for any changes in protocols and operations. These conversations are ongoing. Therefore the information listed below may change; this is what we know as of now, and what we must do to be in compliance with the new State order:

  1. All dining rooms in our community are closed.  Limited dining will be available at lunch time. We will provide in apartment/suite dining and to-go options for all residents. Those needing assistance with dining will continue to be supported in the dining room. To request in apartment/suite dining please contact the dining department.
  2. All life enrichment gatherings are limited to five people and should be with people each resident is frequently around, their “COVID Bubble Buddy”. This is a term a group of residents came up with to describe what the health order refers to as pods of people, a “household”. Now is the time for all residents in our community to identify their “Bubble Buddies,” up to five people in your specific neighborhood, that you can socialize with while maintaining a safe bubble, creating your household. Residents must continue to wear a mask, keep six feet of social distance with each other, and wash their hands frequently if they are together with their “bubble buddies.”
  3. By regulation, anyone who lives in assisted living or memory support and leaves our community for a non-clinical appointment must then quarantine for 14 days when they return to the community. Per recent testing mandates, they will be tested twice a week along with team members.
  4. All hair salons that were previously open will remain open with salon staff following all Department of Regulatory Agencies (DORA) regulations.

Now is the time to pull together as a community and “protect our house.” We want to be safe and responsible for each other. We also want to be creative and find ways to retain and build a connection with each other for our mental and emotional well-being. Please start talking with your neighbors about building your “bubble buddy” system. Work together to place calls to each other, schedule video chats, and small groups of five gatherings with social distance. Now is the time to establish your tribe of people within our community.

For our cherished families, we know these restrictions are worrisome. Please stay in communication with your loved one, schedule video visits, closed window visits, send care packages, drop off cards and favorite meals, plan a “parade of lights” through our parking lot and let us know if you have concerns so we can try to help.

We are in this together. With new vaccines on the horizon, we have to now more than ever, support and love each other, and we will get through this together.

11/17/2020

Update Regarding Positive Associate and Mass Testing

Cappella of Grand Junction is committed to timely communication and transparency, we learned today that one of our team members tested positive for COVID-19 from our mass testing last week on 11/9. The team member had no signs and symptoms on the start of their shift today. The team member is now recovering at home. All other tests from mass testing last week were negative.

We have conducted extensive contact tracing and have notified all team members and residents who may have come into contact with the community support team member. At this time, no other resident or team member has signs or symptoms of COVID-19. In accordance with direction from Mesa County we continue to test weekly, this week’s testing was completed yesterday (Monday). Next week we will complete testing twice weekly for team members on Monday and Wednesday.

All federal, state, county, and community standards and protocols are in place for the identification, isolation and eradication of COVID-19 virus in our community. Resident and team member safety is our top priority. The entire community continues to operate under the CDC restricted status of limited communal dining, life enrichment and only essential care visitors.  We continue stringent anti-virus cleaning efforts and are following all federal, state and local virus procedures and protocols.

We have also established a family hotline number (970) 610-0044, just for families to receive updated information. Please limit your calls to family members only seeking information. For specific resident questions, please know someone may need to call you back after a message is relayed to care teams.

Additionally, we encourage family members to connect with your loved ones via a phone call or a video chat.

Please know we are working very hard to ensure the well-being of everyone who lives and works at our community. Together, we will get through this.

11/13/2020

Mandatory Covid Testing Order

The Colorado Department of Public Health and Environment (CDPHE) issued a new mandatory COVID testing order that will go into effect for our community on Friday, November 20th.

This order requires us to test ALL team members and professionals providing care (vendors, doctors, etc.) associated with our assisted living neighborhood weekly. This mandate also requires testing of any resident of those neighborhoods who leave our community within the last 14 days.  Again this goes into effect on Friday, November 20th, therefore any resident leaving this weekend or after, will be part of the testing “look back” period. If our county’s positivity rate increases above 10%, we then will need to test team members and residents twice a week until the rate goes back below 10% for two consecutive weeks.

We are working to set up a standing testing time and date so team members can make accommodations to take part in this mandatory testing. We will also schedule residents who qualify for this surveillance testing on the same days as the team member testing.

To help ensure we are able to conduct this weekly testing, the state has partnered with Curative, a national COVID testing firm to provide supplies and equipment to communities. The test will be an oral saliva test and team members will be able to administer it themselves. Curative has worked with other states and provided test results within 48 hours of receiving the test sample, an improvement over the several day wait we are now experiencing. We will provide all team members, residents, and families more information about where, how and when the testing will take place as soon as we work out a few more details and receive our test supplies.

The timing of this order is something to take into consideration for the holidays. If a resident leaves for Thanksgiving, they will be required to be tested and to socially isolate for 14 days upon return to the community. Both the Centers for Disease Control (CDC) and CDPHE state that this mandated testing will not shorten the required 14 day social isolation period for residents in our assisted living, memory support, and assisted living neighborhoods.

We highly recommend that everyone who lives and works at Cappella of Grand Junction exercise caution and take extra safety steps during this holiday season. The Centers for Disease Control (CDC) has issued some Thanksgiving guidelines for all of us to consider if we choose to take part in a gathering.

  • Take into consideration the local county positivity rate before planning a gathering.
  • Those preparing food should wear a mask at all times.
  • If two or more households are gathering, everyone should wear a mask.
  • For residents hosting a small in apartment gathering, you do not have to count each in community apartment as a separate household. Our community is considered one household according to CDPHE, however, you must still adhere to no more than six to 10 people, and you must practice social distancing.
  • Keep the gathering small and short in duration to limit exposure risk.
  • If possible, have a window open or better yet, host the meal outside. Governor Polis has asked for no more than two households to gather together.
  • Attempt to maintain social distancing of six feet or more at all times.

We will serve a special meal for residents and team members on Thanksgiving. We will also do our best to help families connect for the holiday through technology visits, outside visits (if we are able), and closed window visits.

With the surge in cases in our community and nationally, we all must do our part to stop the spread of the virus and protect those most vulnerable to the harsher effects of this very contagious virus.

Thank you for your support and understanding during this challenging phase of our community’s life.

Update 10/31/20

Update Regarding Positive Associate & Routine Mass Testing

We want to inform you that we have received confirmation that a team member has tested positive for the COVID-19 virus. The team member last worked on October 28th. The team member was tested on October 29th after experiencing symptoms, and we received the positive test result this morning.

We have no additional cases at this time, however in accordance with direction from the Mesa County Health Department we will begin our next round mass testing of residents and team members on Monday, November 2nd.

Personal phone calls have been made to all resident families and team members this staff member had contact with during their shift. All team members are wearing surgical masks and gloves when providing resident care. We continue to take the temperatures of residents and team members and are closely monitoring everyone for signs and symptoms of COVID-19. Currently, no one else is displaying symptoms.

All federal, state, county, and community standards and protocols are in place for the identification, isolation and eradication of COVID-19 virus in our community. Resident and team member safety is our top priority.

We will contact you if your loved one is suspected or diagnosed with COVID-19.

We have also established a family hotline number (970) 610-0044, just for families to receive updated information. Please limit your calls to family members only seeking information. For specific resident questions, please know someone may need to call you back after a message is relayed to care teams.

Additionally, we encourage family members to connect with your loved ones via a phone call or a video chat.

Please know we are working very hard to ensure the well-being of everyone who lives and works at our community. Together, we will get through this.

Update 10/14/20

Update Regarding Mass Testing

Cappella Grand Junction remains committed to transparent communication as we fight COVID-19.  We wanted to share some good news regarding our recent mass testing. So far, all testing has returned negative for residents and team members. We have 5 team members and 3 residents with tests still pending. We will inform you if any of these tests return positive. In other good news, our team member who was positive is now fully recovered.

We continue to follow the direction of the Mesa County Health Department. Due to high positivity rate in Mesa County we are scheduled for mass testing every two weeks until further notice and rates begin to drop. We hope this will continue to reduce anxiety, potentially reduce the spread of the virus and enhance the health of the community. Our next testing date for team members and residents is 10/19/2020.

All federal, state, county, and community standards and protocols are in place for the identification, isolation and eradication of COVID-19 virus in our community. Resident and team member safety is our top priority.

The entire community continues to operate under the CDC restricted status of limited communal dining and group life enrichment and only essential care visitors. Movement throughout the community is discouraged. We will contact you if your loved one is suspected or diagnosed with COVID-19. We continue to ask residents to wear masks outside their apartments.

We will contact you if your loved one is suspected or diagnosed with COVID-19.

We have also established a family hotline number (970) 610-0044, just for families to receive updated information. Please limit your calls to family members only seeking information. For specific resident questions, please know someone may need to call you back after a message is relayed to care teams.

Additionally, we encourage family members to connect with your loved ones via a phone call or a video chat.

Please know we are working very hard to ensure the well-being of everyone who lives and works at our community. Together, we will get through this.

Update 10/3/20

Cappella of Grand Junction COVID-19 Status Update

Cappella Grand Junction remains committed to transparent communication as we fight COVID-19.  We have no additional cases at this time, however in accordance with direction from the Mesa County Health Department we will begin mass testing of residents and team members. We hope this will reduce anxiety, potentially reduce the spread of the virus and enhance the health of the community.

At this time, we are still waiting on test kits. We have been instructed to begin testing team members on Monday. Dates and times for residents to be tested will begin once the test kits arrive, we will provide more detailed information at that time. We are working with the county and following all guidance.

All federal, state, county, and community standards and protocols are in place for the identification, isolation and eradication of COVID-19 virus in our community. Resident and team member safety is our top priority.

The entire community continues to operate under the CDC restricted status of limited communal dining and group life enrichment and only essential care visitors. Movement throughout the community is discouraged. We will contact you if your loved one is suspected or diagnosed with COVID-19. We continue to ask residents to wear masks outside their apartments.

We will contact you if your loved one is suspected or diagnosed with COVID-19.

We have also established a family hotline number (970) 610-0044, just for families to receive updated information. Please limit your calls to family members only seeking information. For specific resident questions, please know someone may need to call you back after a message is relayed to care teams.

Additionally, we encourage family members to connect with your loved ones via a phone call or a video chat.

Please know we are working very hard to ensure the well-being of everyone who lives and works at our community. Together, we will get through this.

Update 10/1/20

Positive Test result for Team Member

We want to inform you that we have received confirmation that a team member has tested positive for the COVID-19 virus. The team member last worked on our Quimby neighborhood September 27th. The team member was tested on September 29th after a possible exposure to COVID-19, we received the positive test result this morning.

Personal phone calls have been made to all resident families and team members this staff member had contact with during their shift. All team members are wearing surgical masks and gloves when providing resident care. We continue to take the temperatures of residents and team members and are closely monitoring everyone for signs and symptoms of COVID-19. Currently, no one else is displaying symptoms.

All federal, state, county, and community standards and protocols are in place for the identification, isolation and eradication of COVID-19 virus in our community. Resident and team member safety is our top priority.

The entire community continues to operate under the CDC restricted status of no communal dining, no group life enrichment and only essential care visitors. Movement throughout the community is discouraged.

We will contact you if your loved one is suspected or diagnosed with COVID-19.

We have also established a family hotline number (970) 610-0044, just for families to receive updated information. Please limit your calls to family members only seeking information. For specific resident questions, please know someone may need to call you back after a message is relayed to care teams.

Additionally, we encourage family members to connect with your loved ones via a phone call or a video chat.

Please know we are working very hard to ensure the well-being of everyone who lives and works at our community. Together, we will get through this.

Update 9/3/20

Next Steps for Colorado Governor’s Guidance on Indoor Visits

We are as excited as our families and residents to hear the good news that Governor Polis and the Colorado Department of Public Health and Environment (CDPHE) has given final guidance on allowing indoor visits within residential care communities.

There are six criteria that each community must meet before offering indoor visits ranging from the degree of virus spread in the greater community to baseline testing of team members and PPE availability. We are assessing our community’s eligibility to offer indoor visits based on the six criteria now, to read more detail please visit the CDPHE website.

If we meet these six criteria, then there are additional requirements of the person coming into the community. This includes being able to have documented proof of a negative Antigen COVID-19 test within 48 hours prior to the scheduled visit. Without that proof, and having results back within that time frame, we cannot accommodate an indoor visit.

We appreciate our resident and family member’s patience as we work through this new exciting guidance. In the meantime, we continue to offer outdoor visits, window, and plexiglass divider visits. Please continue to take advantage of these opportunities and technology-supported visits while implementing the Governor’s new directives. We are as anxious as you are and will quickly work to implement these visits as we are able.

We will host a special CLC-Cappella Colorado Communities Town Hall Webinar on Tuesday, September 8th at 4:30pm MT for residents, families and team members to receive the latest progress towards implementation and what is required.

You can register for that webinar by clicking here.

Weekly County Data Updates

Cappella of Grand Junction Begins Posting Critical Data Weekly as a Next Step towards Indoor Visitations

We are adding some very important information to our website for residents, families and team members. We will post two pieces of data that are critical to our COVID-19 testing process, and is one determining factor in our ability to offer indoor visits.

View the Current Week’s Data Here

County Case Rate Governor Polis and the Colorado Department of Public Health and Environment (CDPHE) set six criteria that must be met before an indoor visit can be offered in assisted living and skilled nursing communities. The first is the degree of community spread which CDPHE mandates be measured as the county’s case rate. This is the rate of how many positive cases per 100,000 people over a two week time period. This is the first piece of data that we will now post on our website every week.

  • A low or green case rate means we can offer visits without requiring visitors to have evidence of a negative COVID-19 test.
  • A yellow or medium rate means we can offer visits, but must require visitors to show proof of a negative COVID-19 test 48 hours prior to the visit.
  • A red or high rate means we cannot offer indoor visits.

County Positivity Rate The second piece of data is the county positivity rate. This determines how often we must conduct Routine (Mass) Testing of employees and contractors in skilled nursing neighborhoods as mandated by the Centers for Medicare/Medicaid Services (CMS). A rate below 5% requires testing only once a month, higher than that is once a week and above 10% will require twice a week.

This rate is important to keep an eye on for all levels of living including residential and assisted living, not just skilled nursing, as it is a key indicator of the risk in our county of spreading COVID-19.

Routine Testing Requirements for Skilled Nursing

Greater Community COVID-19 Activity County Positivity Rate in the past week Minimum Testing Frequency
Low<5%Once a month
Medium5% -10%Once a week
High>10%Twice a week

 

Every week we will post both important pieces of data on our COVID-19 Updates page under the Weekly County Data Updates tab by the end of the day Monday.

Indoor Visits for Assisted Living and Skilled Nursing Requirements

In addition to the community spread rate each community must also meet five other criteria, conduct baseline testing of certain residents and staff, surveillance and outbreak testing, be outbreak-free, PPE supply must be adequate and critical staffing must be in place. To read more detail, please visit the CDPHE website.

Our community is currently working to conduct the required baseline testing in our regulated neighborhoods ( assisted living and skilled nursing, if applicable) Once we have successfully finished the testing and met the other five criteria then visitors must also meet the following criteria:

  • Tested negative for COVID-19 within 48 hours of the visit and have documentation (from the time the test was collected) if the county is in the medium or high case rate level. The test must be a PCR (nasal swab) test, not a rapid POC (point of care) or an antibody test.
  • Fever free, go through screening and have no known COVID-19 exposure
  • Be 18 years old or older
  • Schedule appointments in advance
  • Wear masks and follow infection control guidelines such as washing hands prior to visiting and frequently throughout
  • Limit visitation to residents only in designated areas

We know the connection with family is vital and we will implement visits as soon as we are able to. In the meantime, please continue to utilize outdoor patio visits and plexiglass visits as offered by your community as well as technology-supported connections. Care essential visits are still being accommodated at this time.

We invite you to watch the CLC-Cappella Town Hall webinar recording for Colorado communities where organizational leaders discussed these directives in detail.

 

 

Past Updates

Update 6/24/20

New Outdoor Visitation Guidelines

Per Governor Polis’s direction, the Colorado Department of Public Health and Environment released directives for outside visits with loved ones for people living in long-term care communities such as assisted living, memory support and skilled nursing. The directives require new operational protocols, which we are in the process of developing. In addition, team member training must take place before outside visits can be scheduled. We will provide an update on Cappella of Grand Junction’s ability to host these visits as soon as we can. We appreciate your patience.

Update 6/5/20

Cappella of Grand Junction COVID-19 Status Update

Health and Happiness

While many states are in various stages of reopening, government restrictions have not changed for senior living communities. We are still under restrictive CDC status. However, CLC-Cappella has formed a Health and Happiness Committee to reevaluate our current procedures in order to strike a balance between the crucial need to maintain physical health with mental health leading to happiness.

We want to share some of the ways Cappella of Grand Junction is responding currently. Please note that these measures are subject to change at any time in response to developments in county, state, or federal policy and the health conditions in our area. Here are some of the measures available at this time, please contact us with questions or for complete details.

In Person Visits

Outdoor plexiglass visits are not appropriate for our community due to logistics and high winds. We are continuing to offer window and virtual visits.

Driving and Isolation Protocols

14-day self-isolation will no longer be required for medically essential visits. Transportation provided by the community.

Family members can drive their loved one to and from an essential medical appointment only if our own drivers are unable to accommodate. Screening and mask protocols apply.

Excursions

We are not able to accommodate excursions at this time.

FAQ

Q: What is being done to protect residents and staff?

A: We continue to implement rigorous virus sanitizing protocols daily.  The county health department continues to direct our actions. Residents’ temperatures are taken twice daily and the team is vigilantly monitoring all signs and symptoms for everyone who lives and works at Cappella of Grand Junction.

Q: Is Cappella of Grand Junction Safe?

A: The COVID-19 Pandemic is a world-wide health crisis. While no place at this time is immune to the virus, we continue extraordinary precautions with the guidance of local health officials and the CDC.

Q: What are the ‘rules’ your respective communities follow to detect, contain and isolate COVID-19?

A: The health and safety of our residents and team members is our top priority and we will continue to practice all federal, and local mandated measures as well as our organizational procedures to limit exposure of COVID-19 in our communities.

Q: Who is allowed to visit your communities?

A: The community is scheduling video calls and courtyard visits (patio visits, lawn visits) with social distancing and plexiglass for family visitors.

For all licensed neighborhoods – assisted living is on ‘restricted status.’ We are adhering to visitation guidelines established by the state health department, CDC and Centers for Medicare & Medicaid Services. Visitation to assisted living community is limited to:

  • ‘Essential Need Only’ visits. Essential need visits include support care and family visits in resident mental health and end-of-life situations.
  • Visits must be brief.

Q: How are visitors being screened?

A:  We screen everyone entering the building everyday immediately, including team members and essential care providers. Screening includes:

  • Fever screening, we take temperatures of everyone, including team members
  • Cough and/or shortness of breath
  • Sore throat
  • Any travel outside of country or state
  • Identifying if they have visited another senior living community
  • Questions on purpose of visit
  • Once screening is complete, visitors must wash hands before visiting residents and after leaving the community

Q: What are residents doing to stay positive and connected

A: Maintaining a positive attitude is crucial. Positivity begets positivity. We encourage our team member to stay positive and imbue residents with positivity. We are also encouraging residents to:

  • Continue to be social and actively engaged at safe social distances – for example hallway BINGO, hallway exercising and trivia
  • Communicate with loved ones through texts, emails and social media. We’re encouraging community members to post photos on Facebook and tag everyone they want to see the photo
  • We’re leveraging technology (FaceTime, Zoom, Skype, Facebook, Instagram, emails and text) to connect residents with loved ones outside the community and with each other. Examples include:
    • Virtual visits
    • Bible study
    • Playing and listening to music performances
    • Message board photos
    • Reading books to children via Skype
  • For residents who don’t know how to use/unable to use technologies, families can sign up for a team member to assist their loved one to use virtual visit technologies.
  • We’re encouraging folks to drop off a favorite pre-packaged food item or card. These will be wiped with EPA-approved disinfectant wipes before being delivered. We’re also encouraging:
  • Writing notes to each other, to family and team members
  • Enlist internal and external groups/committees – church, book clubs, knitters to do a card shower for residents and team members
  • Continuing Pen Pals programs – letters and notes back and forth between students and residents
  • Musical performances/poetry outside resident windows

 

Q: Can you describe your training protocols?

A: CLC/CLS already conducts extensive yearly training for all team members in managing infections and preventing the spread of infectious diseases. These protocols are multi-disciplinary and prescriptive to prevention, containment and how to stop the spread of the disease should it occur.

All communities are following a special set of coronavirus-specific policies and procedures modeled after our very successful flu and norovirus protocols. Training and protocols include:

  • Provide training for all employees on infection control standards
  • Report and act quickly if any symptoms are reported in the community
  • Start isolation procedures immediately if COVID-19 is suspected
  • Notify State and/or Local Health Department which coordinates with CDC to transport resident or team member to hospital for testing
  • Follow state report guidelines for any confirmed cases

Q: What is done if a team member or resident shows symptoms?

A: If a team member has any symptoms, they are required to stay home and report symptoms to their doctor to determine if they meet COVID-19 test standards. If a resident exhibits symptoms, we are contacting the local health department and their doctor to determine the best plan for testing.

Letter from CEO

View a status update letter from Christian Living Communities-Cappella Living Solutions Interim CEO Camille Burke here:

June 17, 2020

Dear Residents, Team Members, Families, Supporters and Friends:

We have collectively traveled a long road together as our world navigates the COVID-19 pandemic. From efforts in early March of preparing, implementing, and ensuring communication of our undeterred commitment to the health and welfare of everyone who lives and works in our communities; to now, navigating our “new normal” of continuing virus mitigation and restrictions; we have made every decision with our mission in mind, of dignity, love, respect, and compassion for each individual.

The decisions that had to be made were difficult. Living within the required restrictions has been, at times, heart-breaking for everyone. Our continued commitment is to do all that we can for everyone’s health and well-being; this includes efforts to promote mental and emotional health.

For the last four weeks, our team has been working to balance health and happiness. An organizational leadership committee, which includes residents, has worked towards finding creative ways to adhere to required restriction yet allow for more personal connections and personal freedoms for older adults.

We are now entering another phase, where each community will determine how and when protocols and procedures will change for them based on their county and state directives. As we have all seen, across the nation, the decisions are shifting from federal directives to local control. That is the same for all 23 communities in our CLC-Cappella family. Our leadership will continue to guide and support all community teams in navigating the ever-changing government and oversight directives as well as resident and family desires.

The journey will continue as we know that the COVID-19 virus will be with all of us for some time. Every day we will work hard with residents, families, and associates in mind, asking what we can do and how we can do it better. We will not stop asking those questions, and we will not stop until this journey is done.

With sincere appreciation and everlasting hope,

Camille M. Burke
Interim Chief Executive Officer

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